Terms of Use

  • Last modified: July 20, 2025
  • Effective date: August 20, 2025
  • These Terms & Conditions, together with our Privacy Policy and any other documents that are incorporated by reference, including, but not limited to, our Return Policies, Limited Warranty Policies, and Copyright Policy (collectively, “Terms“) constitute a binding agreement between you (“End User” or “you“) and Vesync (US) Corporation, its, parents, subsidiaries, affiliates, and related brands including but not limited to Levoit, Cosori, and Etekcity (collectively as “VeSync,” “we” “our” or  “us“). For the Levoit filter auto-renewal subscription, please see the Subscription Agreement incorporated herein by reference. This Agreement governs your use of  VeSync websites including but not limited to www.vesync.com, www.levoit.com, www.cosori.com, and www.etekcity.com including all related documentation, together as the “Websites” and VeSync applications including but not limited to the VeSync mobile application (including all related documentation, the “Application“), which includes, but is not limited to, your use of the Application and/or VeSync Account for its Interactive Services , Marketplace Services , and/or for access to products, programs, and services accessible thereon, and certain features, functionality, and content accessible on or through the Application (collectively as “Services”). The Application and Websites are licensed, not sold, to you.
  • PLEASE READ THESE TERMS CAREFULLY BEFORE YOU START TO USE THE WEBSITES AND APPLICATION. BY ACCESSING OR OTHERWISE USING THE WEBSITE AND/OR APPLICATION AND/OR CLICKING THE “AGREE” BUTTON, YOU (A) ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTAND THESE TERMS; (B) REPRESENT THAT YOU ARE 18 YEARS OF AGE OR OLDER; AND (C) ACCEPT THESE TERMS AND AGREE THAT YOU ARE LEGALLY BOUND BY ITS TERMS TO THE SAME EXTENT AS ANY WRITTEN AGREEMENT ON PAPER SIGNED BY YOU. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT ACCESS OR USE THE WEBSITES AND/OR ACCESS, DOWNLOAD, OR USE THE APPLICATION. PLEASE NOTE, IF YOU DO NOT USE THE  APPLICATION, YOUR USE OF VESYNC CONNECTED DEVICES WILL BE LIMITED, AND YOU WILL NOT HAVE ACCESS TO ALL THE FUNCTIONALITIES AND FEATURES AVAILABLE TO YOU.
  • DISPUTES WILL BE ARBITRATED; NO CLASS ACTIONS. YOU ACKNOWLEDGE THAT THESE TERMS CONTAINS AN AGREEMENT TO ARBITRATE DISPUTES BETWEEN YOU AND VESYNC. EXCEPT FOR LIMITED EXCEPTIONS, THE AGREEMENT TO ARBITRATE WILL REQUIRE THAT YOU AND VESYNC SUBMIT DISPUTES BETWEEN US TO BINDING AND FINAL ARBITRATION.  YOU WILL ONLY BE PERMITTED TO PURSUE CLAIMS AND SEEK RELIEF AGAINST VESYNC ON AN INDIVIDUAL BASIS, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE ACTION OR PROCEEDING; AND  YOU ARE WAIVING YOUR RIGHT TO PURSUE CLAIMS AND SEEK RELIEF IN A
  • COURT OF LAW AND YOU ARE WAIVING YOUR RIGHT TO HAVE A JURY TRIAL ON YOUR CLAIMS.

Changes to the Terms

We may revise and update these Terms from time to time. All changes are effective immediately when we post them and apply to all access to and use of the Application and Websites thereafter. However, any change to these Terms after your last usage of the Website or Application will not be applied retroactively. Your continued use of the Application and Websites, or acceptance by clicking the “Agree” button following the posting of revised Terms means that you accept and agree to the changes. You are expected to check this page frequently so you are aware of any changes, as they are binding on you. If you do not agree to be bound by these Terms, do not access or use the Application and/or Websites and do not purchase any VeSync products or services.

Intellectual Property Rights

The Application and Websites are protected by copyright laws and international copyright treaties, as well as other intellectual property laws and treaties. You acknowledge and agree that the Application and Websites are provided under license, and not sold, to you. You do not acquire any ownership interest in the Application and Websites under these Terms, or any other rights thereto other than to use the Application and Websites in accordance with the license granted, and subject to all terms, conditions, and restrictions, under these Terms. VeSync reserves, and you acknowledge that VeSync and its licensors own and shall retain the entire right, title, and interest in and to the Application and Websites, including all copyrights, trademarks, and other intellectual property rights therein or relating thereto, except as expressly granted to you in these Terms.

License Grant

In return for your acceptance to these Terms, and subject to our Intellectual Property Rights, VeSync  grants you a limited, non-exclusive, and nontransferable license to download, install, and use the Application and Websites for your personal, non-commercial use on a single mobile device, a computer owned or otherwise controlled by you (“Device”) strictly in accordance with the Application’s documentation.

License Restrictions

You shall not:

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